Privacy Policy

Effective Date: 10 July 2025

At Lustre, we value your privacy and are committed to transparency about how we collect and use information.

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1. Information We Collect

Lustre does not collect personal data directly through our website. We do not use online forms, nor do we collect names, email addresses, or payment details via our website.

We collect information through our Customer Relationship Management (CRM) system when you interact with us through channels such as:

• Email

• Telephone

• WhatsApp

• Instagram

The information we may collect includes:

• Name and surname

• Email address

• Telephone number

• Business address (if available)

Source of Information:
Much of the information we collect is already publicly available, such as on client websites or public business directories. We store this information securely in a 3rd party system (HubSpot).

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2. How We Use Your Information

We use the information to:

• Communicate with you regarding our services

• Respond to your inquiries

• Manage our business relationship

 

3. Data Sharing

At this stage, we do not share your personal information with third parties such as marketing agencies. If our practices change in the future, we will update this Privacy Policy accordingly.

 

4. Data Security

We take reasonable steps to protect your information stored in our CRM system. Access is restricted to authorized personnel only.

 

5. Children’s Privacy

Our services are intended for adults and businesses. We do not knowingly collect information from children under 16 years of age.

 

6. Future Changes

As our business evolves, we may introduce new features, which may require us to collect additional information. We will update this Privacy Policy to reflect any such changes.

 

7. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us on +(61) 02 8188 1686